1. Apply basic fact-finding techniques to identify a problem.

2. Apply a variety of thinking tools to a problem to analyze its facets and formulate a solution.

3. Analyze possible problem solutions from a variety of perspectives.

4. Formulate a creative solution based on analyzation process

5. Recognize thinking "blocks" and implement methods to overcome them.

6. Identify the roles of team players

7. Recognize his/her own teamwork style

8. Distinguish the characteristics of effective and ineffective teams

IDS105

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