Learning Objectives
1. Apply basic fact-finding techniques to identify a problem.
2. Apply a variety of thinking tools to a problem to analyze its facets and formulate a solution.
3. Analyze possible problem solutions from a variety of perspectives.
4. Formulate a creative solution based on analyzation process
5. Recognize thinking "blocks" and implement methods to overcome them.
6. Identify the roles of team players
7. Recognize his/her own teamwork style
8. Distinguish the characteristics of effective and ineffective teams