a. Demonstrate the ability to draft law practice policies and procedures, including adherence to ethical requirements of legal professionals.

b. Demonstrate how to market the law firm, by drafting a sample advertisement and marketing plan.

c. Distinguish between timekeeping and billing.

d. Describe the various types of fees charged in a law office.

e. Identify requirements for fee agreements, including adherence to ethical requirements of legal professionals.

f. Describe the importance of documenting all client communication.

g. Demonstrate an ability to select appropriate hardware and software for a legal setting.

h. Construct an effective law library, with the consideration a law firm's area of practice, and demonstrate how to maintain and update a law library.

i. Conduct the hiring process, including ad placement, interviewing, selection, and wage administration.

j. Employ various management techniques for employees, including effective performance appraisals and proper feedback to employees.

PLG215

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Law Office Management